RETURNS POLICY

At Chrome, we understand that sometimes returns are necessary. We want to ensure that our customers have a clear understanding of our returns policy, so please take a moment to review the information below.

Timeframe for Returns

Returns must be made within 20 days of the original purchase date and eligible for return. This timeframe allows us to process returns efficiently and provide prompt service to our customers.

Conditions for Returns

In order to be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please note that if an item has been used or if the 20 day return period has been exceeded, we are unable to offer a refund or exchange. We encourage our customers to inspect their purchases carefully upon receipt to ensure they meet their expectations and ensure items are not faulty , as only faulty items are elgible.

Items that are requested to be returned due to sizing choice, are only eligible for an exchange for an item of the same value or a different size.

 

 

Return Delivery

 If you have any further questions or concerns regarding our returns policy, please don't hesitate to contact us via chromestudioshelpdesk@outlook.com. We are here to assist you and ensure your shopping experience with Chrome is a positive one.

To register a return please email visit our “contact us” page.

EMAIL MUST INCLUDE:

- NAME 

- PRODUCT PHOTO OF REASON

-REASON OF RETURN

- ORDER NUMBER